Privacy Policy

NexaFlow Analytics (“NexaFlow,” “we,” “us,” or “our”) is a market intelligence platform operated from Bowie, Maryland, USA. We provide AI-assisted market research reports to entrepreneurs and small business owners.

Contact us at: info@nexaflowanalytics.com

We collect the following categories of personal information:

• Account & Contact Information: Your name and email address, provided when you submit a report request.
• Business Information: Business name, industry, target location, target customer, and business goals, provided through our intake form.
• Payment Information: Payment is processed by Stripe, Inc. We do not store your credit card number, CVV, or full payment details. We receive a transaction ID and payment status from Stripe.
• Usage Data: Pages visited, time on site, browser type, device type, and IP address, collected automatically through server logs and analytics tools.
• Communications: Any emails or messages you send us.

We use the information we collect to:

• Generate and deliver your market intelligence report;
• Process your payment through Stripe;
• Send you your report link and transactional emails;
• Respond to your support requests;
• Improve the quality and accuracy of our reports;
• Analyze site usage and product performance;
• Comply with legal obligations.

We do not sell your personal information to third parties. We do not use your information for targeted advertising.

We share your information only with service providers necessary to deliver our service:

• Stripe, Inc. — Payment processing. Stripe's privacy policy is available at stripe.com/privacy.
• OpenAI, LLC — AI-assisted report generation. Your business information is sent to OpenAI's API to generate your report. OpenAI's privacy policy is at openai.com/policies/privacy-policy. OpenAI may not use API data to train its models under its API data usage policies.
• Vercel, Inc. — Website hosting and infrastructure.
• Supabase, Inc. — Database storage for your report and request data.
• Email service provider — Delivery of transactional emails.

We may also disclose information if required by law, court order, or to protect our legal rights.

We retain your personal information and report data for as long as necessary to provide the service and fulfill legal obligations. Report data is retained for a minimum of 12 months to allow you to access your report. You may request deletion at any time by contacting info@nexaflowanalytics.com.

Our website uses essential cookies required for basic site functionality (such as session management). We may also use analytics tools that collect anonymized usage data to help us improve the platform.

You can disable cookies in your browser settings, though doing so may affect site functionality.

All users may request to:

• Access the personal information we hold about you;
• Correct inaccurate information;
• Delete your personal information (subject to legal retention obligations).

California Residents (CCPA): You have the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at info@nexaflowanalytics.com.

European / UK Users (GDPR): If you are located in the European Economic Area or United Kingdom, you have additional rights under GDPR including the right to data portability and the right to lodge a complaint with your supervisory authority. Our lawful basis for processing is contract performance and legitimate interest.

We implement reasonable technical and organizational measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), access controls, and secure third-party infrastructure. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

Our service is intended for adults aged 18 and over. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, contact us and we will delete it promptly.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our service after changes constitutes acceptance of the updated policy. For material changes, we will notify you by email where possible.

For privacy-related requests or questions, contact us at: